2009年3月4日星期三

Group Assignment: Post # 4

(a) Supply Chain is a network of organization and process for producing raw materials, transforming them into products and distributing the products. Under UPS Supply Chain process, it offers transportation and freight services (Air, Ocean, Rail / Intermodal, Road), logistics and distribution, consulting, and international trade services. They are not only move goods reliably and cost-efficiently, they also provide accurate and timely shipment tracking and communications to their clients in a user-friendly manner. Here are more details of how their supply chain support to the client:

Transportation and Freight Support


- Air freight
- Ocean Freight
- Rail intermodal
- Road Greight
- UPS Critical
- UPS Trade Direct
- Specialized Services
They manage local and international transportation so that products are delivered at the right time, to the right place, in the right way.
Logistic Support (warehouse management, order process, distribution)

- Design and Planning
- Distribution
- Order to Cash
- Post – Sales support
- Supplier Management
Their portfolio of services includes consolidation, pick and pack, pre-distribution, warehousing, distribution center by-pass, customs clearance and even integrated solutions for end-to-end handling. They manage supplier, item, order and shipment details to ensure what you order is what you receive. Also, they track events and milestones, report progress and exceptions, and alert you when action is required.

International Trade Support
- Customs Brokerage
- Import / Export Technologies
- International Trade Consulting
- Managed Services
- International Trade Resouces
They manage and monitor documents to ensure accuracy in comparison with the purchase order, and to track customs clearance progress. They have the latest customs programs - such as remote filing services and entry reconciliation , it help client to keep their business on the leading edge.

Consulting Support
- Demand Responsive Model
- Supply chain Strategy
- Customer Management
- Product Design
- Planning
- Procurement
- Production Fulfilment
- Cash Management
They work closely with government agencies to keep up-to-date on any changes or amendments to trade regulations, so they can keep their clients in the know.

According to the above support, UPS Supply Chains helps client meet their service and time commitments, anywhere they do business around the world. With the flexibility, scalability and coverage they need to meet the changing demands of client's supply chain, UPS can optimize their network to include transportation and freight, distribution, customs brokerage, and final delivery. Their Supplier Management service can proactively manage international vendors and suppliers, logistics, orders, and shipment details from purchase order through delivery. They can help company to overcome differences in languages, cultures, time zones and distance. With UPS Supply Chain supporting the international business, company can be faster, more efficient, and better able to serve their customers around the globe. For example, UPS Trade DirectSM can bypass distribution centers and remove days from your supply chain, thereby simplifying logistics management, reducing costs and minimizing risks.
Answer (b)
For the new customer, they can search the whole supply chain system process in supply chain solution www. ups-scs.com, from transportation management to logistics and distribution to custom brokerage and international trade services. No matter how complex transaction, UPS provide integrated solution tools to help the customer solve their problems, nevertheless, they also provide the video, real case study.. etc Furthermore, the old customer can easily choose the right way to ship their product. They can track their product status 24hrs online by enter any shipment day, account number or e-mail in the ups tracking process. This is a professional online system to make the customer knows that the shipment has been delivered at the right time!!!! It is critical for any company!!! I love this web site very much, it is an intelligent system to guide me to all the information about UPS. If I am a boss, I will definitely choose this company as my shipment company, they are reliable and trustworthy.

1 則留言:

  1. Very comprehensive answer ! As you can see, UPS (and also FedEx) are able to handle many supply chain processes on behalf of clients, such as supplier management and warehouse management. And they're able to do this due to the integration of systems and real-time information tracking through the Internet.

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